Maintenance costs account for almost as large a percentage of a facility’s operating budget as energy expenses. But usually this money is spent inefficiently with a reactive “wait till it breaks” approach. This white paper shows how a proactive, predictive maintenance approach coupled with analytics can reduce a building’s maintenance and energy costs by up to 20%. The pros and cons of different approaches to maintenance are discussed, as well as practical guidance on deciding whether to develop a smart services plan in-house or outsource it.