One of the simple truths of building operation is you need to measure what you want to manage. Of primary concern to most building operators is energy use. Employee costs, however, easily are 100 times energy costs (i.e., $200 to $300 per square foot vs. $2 to $3 per square foot). With a mere 1-percent increase in worker productivity equaling all that is being spent on energy, it behooves building operators to better manage—and measure—two aspects of building operations that ...

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