Free guidance intended to help facility-management (FM) professionals make informed decisions and achieve goals related to benchmarking is available from the IFMA (International Facility Management Association) Foundation.
Written by Peter S. Kimmel, AIA, IFMA Fellow, principal of FM BENCHMARKING, and reviewed and edited by a team of subject-matter experts, “Benchmarking for Facility Professionals” is available at http://bit.ly/IFMA-benchmarking.
“While the concept is familiar to most facilities professionals—loosely, ‘a way to compare one’s metrics to those of others’—the details of what comprises benchmarking have held different meanings by FMs, and all meanings are correct,” Kimmel said. “... When applied properly, benchmarking not only will show a facility professional how well a building is doing compared to others, but also how to improve that building’s performance, including reducing operating costs.”
The guide explains what benchmarking is, how it works, and how best to utilize it for specific needs. Included is discussion of multiple approaches to benchmarking and how benchmarking can be implemented in manageable phases. The guide identifies trackable metrics, provides examples of reports, and explains how the reports can be filtered to provide apples-to-apples comparisons.